About us
Our story began in the lively city of Dover, Delaware. As a team of friends, we often found ourselves struggling to find the perfect gifts for our loved ones—gifts that truly made an impact. We wanted to transform gift-giving into something more meaningful and easier, so we decided to take matters into our own hands and build a company that would make a difference.
And so, Wonderful Hearts. was created. We began by handpicking a selection of gifts that we felt could truly enhance the lives of the recipients. As we shared our products, we were moved by the incredible responses and the heartfelt stories of the connections our gifts helped to create.
Today, we’re proud to be a tight-knit family of passionate individuals, all dedicated to bringing people closer, one thoughtful gift at a time.
Our Mission
Our goal is to become the largest and most beloved provider of family-focused gifts in the USA, with an ambitious target of 1,000,000 orders delivered by 2026. Achieving this milestone will allow us to support local charities and make a positive impact.
Our Values
Our Core Values shape everything we do, from hiring to training to rewarding our team. If you feel we’re not living up to these values (no one’s perfect!), please reach out—we want to improve. Here are our Core Values:
- Innovative: Embrace creativity, adventure, and an open mind.
- Excellence: Always exceed expectations and deliver a memorable experience.
- Unity: Show respect for others and foster a positive team spirit.
- Empower: Drive change and embrace progress.
- Evolve: Strive for growth and continuous learning.
Our Guarantee
30-Day 100% Happiness Guarantee: If you're not completely happy with your purchase, just reach out to our customer care team within 30 days, and we’ll make it right! Since our items are personalized, we don’t accept returns once orders are processed. But rest assured, our team is committed to doing everything possible to ensure your satisfaction.
Quality
We are dedicated to delivering top-quality products. Every item is made to order and ships from the USA, helping create American jobs. Standard shipping takes around 5-7 days, with an additional 2-5 days for personalized items. Expedited shipping is available for some products.
Wonderful Hearts is honored to be the top-rated family gift store, with thousands of five-star reviews from happy customers.
If you have any questions, don’t hesitate to contact us at support@wonderfulhearts.com We’d love to hear from you.
Thank you for being part of the Wonderful Hearts family!